
Njord LLC
Frequently Asked Questions
Frequently Asked Questions
Get answers to common questions about placing a Njord vending machine at your property.
Absolutely nothing. There are no upfront costs, installation fees, or ongoing expenses for you. We handle all equipment, installation, stocking, maintenance, and repairs at our own cost. You simply provide the space and receive 10% of gross revenue.
We carry comprehensive commercial liability insurance that covers the vending machine and its operation. We assume all liability related to the machine, its contents, and its operation.
Our machines require approximately 3 feet by 3 feet of floor space. We need access to a standard electrical outlet and prefer locations with good foot traffic visibility. We'll work with you to find the optimal placement that doesn't interfere with your operations.
We monitor inventory remotely and typically restock 1-2 times per week, depending on sales volume. Our smart machines alert us when inventory is low, so the machine is rarely empty. All restocking is done during regular business hours at your convenience.
Our machines accept credit cards, debit cards, Apple Pay, Google Pay, and tap-to-pay contactless payments. We use Nayax payment systems, which are industry-leading for reliability and security. Cash is not accepted, which eliminates security concerns.
We handle all repairs and maintenance at no cost to you. Our machines have remote monitoring that alerts us to any issues immediately. For serious problems, we can have a technician on-site within 24-48 hours. If a machine needs extended repairs, we'll temporarily replace it.
We specialize in popular Asian drinks and snacks that aren't typically available in traditional vending machines. Our product mix is based on sales data from similar locations and customer feedback. We regularly rotate products and introduce seasonal items to keep the selection fresh.
Our standard agreement is for 3 years with automatic renewal options. However, either party can terminate with 30 days written notice if the arrangement isn't working out. We want this to be mutually beneficial, so we keep the terms flexible and fair.
We pay your 10% revenue share monthly via check or direct deposit. Payments are made by the 15th of each month for the previous month's sales. You'll receive a detailed sales report showing transaction volume, revenue, and your earnings.
We focus exclusively on specialty Asian products that command higher margins and attract customers looking for unique items. Our machines are modern, cashless-only, and remotely monitored. We're locally owned and operated in Bergen County, so we provide personalized service and understand the local market.
Absolutely! We welcome suggestions and will test products that make sense for your location's demographics. If customers are requesting specific items, let us know and we'll do our best to source them. Customer feedback helps us optimize the product mix for maximum satisfaction and sales.
Still have questions?
We're here to help! Contact us for a free consultation and site assessment for your property.